We do this by appointing a Client Manager (CM) who has overall responsibility for all aspects of our mutual business relationship.
Working with the Client Manager is a dedicated Programme Manager (PM). The PM is responsible for defining programmes that help you to achieve your goals. They are the Ecodesk solution experts who understand how our platform can be used to help you get the best results.
They are responsible for developing ESG surveys, training users, contacting respondents to be assessed and helping you to interpret the results.